FAQs

Ordering Coffee

  • Depending on how strong you like your coffee you can get the below amount of cups:

    • For 250g bag // Single Shot @ 7g = 35 cups

    • For 250g bag // Double Shots @ 14g = 17 cups

    • For 1kg bag // Single Shot @ 7g = 140 cups

    • For 1kg bag // Double Shots @ 14g = 70 cups

  • We offer the following:

    • 250g bags for Espresso (fine), Filter (medium), French Press (coarse) and Wholebean

    • 1kg bags for Wholebean only (at the moment)

  • Here are the differences between the four types of coffee grinds:

    Finely ground coffee: This type of coffee is ground very finely, almost to a powder-like consistency. It is used for making espresso and stovetop coffee makers, as the fine grind allows for maximum extraction of flavor and aroma from the beans.

    Medium ground coffee: This type of coffee is ground to a slightly coarser consistency than fine grind coffee. It is used for making filter and aeropress coffee, as the medium grind allows for a good balance of flavor and aroma extraction.

    Coarse ground coffee: This type of coffee is ground to a relatively large, chunky consistency. It is used for making cafetiere and french press coffee, as the coarse grind allows for minimal extraction of flavors and aromas.

    Whole bean coffee: This type of coffee is not ground at all and is sold in its natural, whole bean form. It is typically ground just before brewing to ensure maximum freshness and flavor. Whole bean coffee allows for greater control over the grind size and can be ground to any of the other three types of grinds depending on the brewing method.n

  • When you subscribe, you are taken to Express Checkout, where you can confirm the order for the subscription product alone, without adding other products to their cart. You can view and manage your subscription(s) from you customer account.

    All subscriptions are listed in the Subscriptions section. You can click a Subscription to view its details, including:

    • The next order date

    • Product prices

    • Subscription frequency

    • Order history

    • Saved billing and shipping information

    • Cancellation

  • Our subscriptions are super easy. First you select the coffee you'd like on your subscription, then the size and grind you'd like to receive, and lastly how often you'd like it to be delivered.

    Then once you checkout, your subscription will automatically repeat at your selected frequency.

    Currently, subscriptions are ongoing, but can be amended/cancelled at any time in your customer account.

  • Your account will be charged at the frequency of your chosen subscription, when your order renews, that is when the charge will be made.

  • Coffees will sometimes change with seasonality and availability of fresh crops. But whatever is listed on the website, will always be available.

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Gifting

  • A gift cards is a special product that the recipient can use as payment. Every purchased gift card has a unique code. When you purchase a gift card, a code will be emailed to the recipient or yourself (you can choose).

    When redeeming the gift card code at checkout, the recipient will see the card value subtracted from their order total. They can also see the balance remaining on the gift card.

  • Yes, you can gift a subscription. You can use the shipping address for the recipient (providing you already know what type of coffee the recipient would like).

    Alternatively you send a gift card, where the recipient can choose its own coffee.

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Delivering Coffee

  • Our speciality grade coffees are freshly roasted each each Monday & Thursday and orders are dispatched on Wednesday and Friday with Royal Mail Tracked 48. Please allow 2-3 business days for your order to arrive.

  • At the moment it’s the UK, Germany, Ireland, France the US, but we are looking to also send our coffees to other markets soon. Send us a message and we will deliver to your city too.

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